Warranty
The equipment is manufactured on our own production lines, it undergoes several levels of testing and control, so the percentage of factory defects is approaching zero.
But still the equipment sometimes breaks down, so we perform both warranty and post-warranty service of our equipment.
A warranty is valid for 3 years for the majority of equipment manufactured by "Tiras-12", and for some groups of products it is valid for 5 years.
Warranty department
otk@tiras.ua
+38 (0432) 56 02 35
+38 (067) 432 79 43
+38 (050) 317 70 04
+38 (067) 433 25 12
+38 (050) 312 80 32
+38 (067) 432 79 43
+38 (050) 317 70 04
+38 (067) 433 25 12
+38 (050) 312 80 32
Work schedule:
Monday-Friday 8:00 to 18:00
Lunch break 12:00 to 13:00

Valeriy Panchenko
Warranty service
- E-mail*: otk@tiras.ua
- Tel.: +38 (067) 433 25 12 +38 (050) 312 80 32

Igor Shcherbatskiy
Warranty service
- E-mail*: otk@tiras.ua
- Tel.: +38 (067) 432 79 43 +38 (050) 317 70 04